What We Collect and Why We Use It
When you create an account, we collect your name, email address, phone number and the payment method you choose — whether that is bKash, Nagad or Rocket. We use this to verify your identity, process deposits and withdrawals, and keep your wallet history accurate. We also
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collect device and browser data automatically: IP address, session length and the pages you visit inside the lobby. This helps us detect unusual login patterns and keep your account secure. We do not sell your personal data to third parties. Where we share data — for
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example, with a payment processor to confirm a Nagad or Rocket transfer — it is only to complete a transaction you started. We retain account data for as long as your account remains active and for a period after closure as required by applicable rules. You
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can ask us to review or delete your data at any time by reaching our support team. Availability of the platform, and therefore the scope of data we process, depends on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.